Terms and Conditions

  • Last Updated: November 2025
    Business Name: Playground Rascals
    Website: www.playgroundrascals.com

    By accessing or purchasing from this website, you agree to these Terms and Conditions. Please read them carefully.

    1. Acceptance of Terms

    By using our website, you confirm that you have read, understood and agree to these Terms and Conditions. If you do not agree, please do not use our site.

    2. Eligibility

    You must be at least the legal age of majority in your jurisdiction to make a purchase. By ordering, you confirm that you meet this requirement.

    3. Products & Descriptions

    We make every effort to display accurate product descriptions, colours and images.

    • Slight variations in colour, fabric or sizing may occur due to manufacturing processes or screen displays.

    • These differences are not considered defects.

    4. Pricing & Payment

    • All prices are listed in GBP unless stated otherwise.

    • Prices may change without prior notice.

    • Payment must be completed at checkout using the available payment methods.

    • We may cancel or refuse orders if fraud or unauthorised activity is suspected.

    5. Shipping

    • Shipping times are estimates and may vary due to couriers, customs or other factors outside our control.

    • Once a parcel has been shipped, we are not responsible for additional fees, including (but not limited to) customs fees, import duties, taxes or handling fees.

    • Customers are responsible for checking their country’s import and customs policies prior to purchase.

    6. Returns & Refunds

    Due to the nature of our items, all sales are final. We do not accept returns or refunds. If an item arrives damaged or incorrect, contact us within 48 hours with photos and order details and we will work with you to resolve the issue.

    7. Garment Care

    Customers are responsible for following the care instructions provided with each item. We are not responsible for damage caused by improper washing, drying or handling.

    8. Intellectual Property

    All content on this website - including designs, text, images, logos and product descriptions - is owned by or licensed to us. You may not reproduce, distribute or use any content without our prior written permission.

    9. Prohibited Uses

    You agree not to use the site for unlawful purposes, including:

    • violating laws or regulations

    • infringing intellectual property

    • attempting to hack, disrupt, or interfere with the website

    • submitting false or misleading information

    We may terminate access for anyone engaging in prohibited activities.

    10. Limitation of Liability

    To the fullest extent permitted by law, we are not liable for:

    • indirect, incidental or consequential damages

    • loss of profit, revenue, data or business

    • issues arising from use or inability to use the website or products

    Your use of the site and products is at your own risk.

    11. Privacy & Data Retention

    We respect your privacy. Customer information collected during purchases will be used to process orders and improve services.

    • Data will be stored only as long as required for business, tax or legal purposes (typically 5–7 years).

    • After that, personal data will be deleted or anonymized.

    For full details, see our Privacy Policy.

    12. Changes to Terms

    We may update these Terms at any time. Changes will be posted here with an updated “Last Updated” date. Your continued use of the site constitutes acceptance of the revised Terms.

    13. Governing Law

    These Terms are governed by the laws of United Kingdom. Any disputes will be resolved in the courts of United Kingdom unless otherwise required by law.

    14. Contact Us

    For questions about these Terms, contact us:
    Email: playgroundrascals@outlook.com
    Business Name: Playground Rascals
    Website: www.playgroundrascals.com